Biblical perspective on dating ten rules for dating my son
The Talmud discusses the questions one is asked in the heavenly court at the end of one’s life (Shabbat 31a).
The first question asked is: Were you honest in your business dealings?
I didn’t have any formal business training other than a basic course in accounting and finance. For years, I studied debates among rabbinical scholars on various topics. One of the most difficult parts of running a business is dealing with employee issues.
Nothing was taken for granted – all arguments were considered and debated. Employees can be demanding: raises, time off, expenses, conflicts and more.
) – put yourself in the shoes of the customer and treat them as you want to be treated.
While many companies struggle with how to handle customer service, following this standard is the best way to build a long term loyal customer base.
We all prefer to patronize businesses that are fair on returns/exchanges and that treat us well. When we launched getaroom.com, top customer service was a great competitive advantage in a marketplace of foreign outsourcing and cost cutting.
I applied an absolute level of fairness among all our employees when it came to pay and all other issues.
Don’t cheat your customers, even if they don’t know about it. Do you keep the funds that were mistakenly given you or do you give it back? The Sages say, “Know what is above you: An eye that sees” (Ethics of the Fathers, 2:1).
When you realize that someone above is always watching you, the answer is easy.
Use lower cost components even though the customer believes you are using high end components.
When confronted with these dilemmas, the answer is easy when following the biblical principle of not putting a stumbling block before the blind. You are at the cash register and are given a 0 bill instead of a bill.